[Resolved] Yepme.com — Not refunding the money | |||||
I had returned two items to yepme on 9th November which were received by them on 14th November, 2016 (as per the SMS sent by Yepme). The refund has not been processed till now and on every follow-up on email and customer care phone service they promise to resolve within 2-3 days and do not solve the issue and refund me back. They always insist on taking the vouchers from them in lieu refund money, which I am denying and hence they are not processing my refund. The order numbers are: 32568835 & 32578731. THe complaint number given from customer care representative is : 2906926. Please do the needful as it seems that Yepme is handling this issue very casually and is in no mood to refund the money. Might be they are doing the same to all the customers who ask for refund. Was this information helpful? | |||||
Mar 1, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jan 29, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund of order number 32568835 & 32578731. We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly. In case of any further assistance and feedback, you can write us at [protected]@yepme.com Warm Regards, Yepme | |||||
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