Yepme.com — online purchased item is not received

Address:	Rangareddy, Andhra Pradesh, 500072
Website:	www.yepme.com

I have ordered 2 items worth around 1198 and total amount is 1298 including shipping charges, redeemed a SBI voucher of 1000 Rs and paid remaining 298 Rs on 24th Feb 2018. While the money got deducted from my account and voucher got used by YEPME. I got message saying that your order will be delivered in next 6-8 days but till date the items not delivered and in YEPME web page it is continuously showing “Pending for dispatch”.

To enquire about this I have tried all customer care and other numbers of YEPME which are available in all web pages but no response and no one pick up the phone.
On 20 Mar 2018 I have got auto reply from Yepme saying problem will be resolved and on yepme web site page in my order status it is showing pending for dispatch and given “Courier Name: wow express Tracking No:*P[protected]*” but in WOW couriers web site I tried to track this number it is showing no data available and on customer care no one is lifting the phone, so it is clearly showing all acts of YEPME is fake, just misleading the consumer and want to eat away the money.
If we go to online YEPME web site I found 100% similar escalation are found. I think big scam is going on from this online web site and no one is seriously noticing, we should surely escalate it to “Cybercrime department” and “Consumer court” because I have seen similar kind of complaints are raised in YEPME app web site by so many consumers, maximum people are not escalating further and yepme taking this as advantage.

Please resolve my issue by taking action against yepme.