[Resolved] Yepme.com — order[protected] cancelled by yepme, but amount not refunded even after one month | |||
Sir, I placed an order for shoes vide no. 33811568 on 30.07.2017. I raised a complaint for fast delivery vide no. 3032773 dated 6.8.2017. But in place of delivering the order, yepme cancelled my order and refund has not been given till date. Now the order is not even showing in 'my orders' section on the yepme app. I made subsequent complaints vide no. 3036301 dated 18.08.2017, no. 3037861 dated 24.8.2017 and no. 3039664 dated 3.9.2017. But despite all these e-mails, no one answered to my queries and no one from yepme called me till date. I even tried the customer care number[protected] for many times, but every time they are keeping me on hold for hours. I even wrote to [protected]@yepme.com, but no response so far. They are harassing their customers. Kindly resolve the issue and refund the amount. Thank you, Was this information helpful? | |||
Oct 9, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Aug 27, 2017 Shamlin's response Heloo.yep me.comMy name is anoop I receive a pair shoe yesterday evening.only one day am use that one Till today damage that one.please exchang my shoe.kindly Verified Support Sep 06, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund of order number[protected]. We have forwarded your request to the concerned team and we shall get back to you as early as possible. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Warm Regards, Yepme | |||
 2 Comments | |||
Comments
My Order Id 33814828, 33814829, 33816119, 33813025. Where are my rest items?
Reply
My name is anoop ks.yesterday27/08/2017i received a pair 9inch shoe. Just one day i use that one i am so upset in situation.kindly replace that shoe
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
2312
Pending
90
Resolved
1197
View all 2312 Yepme.com reviews & complaints
+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
View all Yepme.com contact information