[Resolved] Yepme.com — Order not received neither got the refund.

sudip87

from Kolkata, West Bengal

Website:

www.yepme.com

Sir,
I have placed the above order on 11th august 2016 through my debit card (order no.[protected]. the products had been returned to you by the courier not by me. i did not get the products. i had contacted you over phone and registered a complain (no.: 2756820 on 19th august 2016). you have assured me to refund yhe amount rs. 616/- within 14 days but i am sorry to say that till date i did not get the refund.
I think this type of service is not expected from a company like you.
So, i will request you to refund my money as early as possible.
With regards,
Udip choudhury.

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Oct 25, 2016

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 31850335.

We would like to inform you that we have already escalated your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team