Yepme.com — order not yet received but money got credited to yepme.com

Address:560032
Website:Yepme.com

Order no:34068681
Order date:18 apr 18.
Today's date 29 apr 18.

Order 5 shoes paid online 1572, expected delivery day was 24 apr 18 but still not received. When tracked my order showing pending for verification.
Till date not received a single mail or text message from yepme.com. Tried calling them countless times but still ringing no response after ringing for 45 mins though. Mailed to [protected]@yepme.com but still no response, complained on yepme.com site also but still no response asking to escalate put its not escalating.
Kindly help me in this.
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Yepme.com customer support has been notified about the posted complaint.
Apr 29, 2018
Updated by Sohail Sayad
Complaint id :23562047
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    +91 124 6637 2424 (Customer Care)
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    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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