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[Resolved]  Yepme.com — order numbers 33666256 and 33666257 for clothes not delivered by company but not refunded

Placed an order with the company in may 2017 for cloths with order number 33658046. This was split into two orders later[protected] and[protected]. Got a mail that my order numbers 33666256 and 33666257 got cancelled.

Also got mail on 25th may 2017 saying that refund initiated but not yet credited to my bank a/c till today.

I sent mails to the mail id of the company ([protected]@yepme.com), i did not get any reply from the company. If i tried reaching customer care number no one is picking up.

I need my money back.
order numbers 33666256 and 33666257 for clothes not delivered by company but not refunded
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Apr 19, 2018
Complaint marked as Resolved 
Mar 09, 2018

Complaint Status

Yepme.com customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2018
Yepme.com Customer Care's response
Dear Customer,

This is with reference your concern regarding your order[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm Regards
Team Yepme
Mar 14, 2018
Updated by [email protected]
Hi Team same response I am getting from past few months over email. no further action has been taken.
Mar 23, 2018
Updated by [email protected]
Hi Team could you get me any update for my above response.
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    Yepme.com
    Customer Care Service
    Customer satisfaction rating
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    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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