[Resolved]  Yepme.com — order the item and paid the amount

Address:Gurgaon, Haryana
Website:www.yepme.com

Dear all,

I have order two pairs of shoes on 28th aug 17- in yepme online website and amount has been paid thru my card and got confirm with in 5days item will be delivered i have got sms, but still not yet received - when i check my order status it show your item is cancelled and amount is also not refund and from three days i am calling there customer care but no respond - order id : 33848441 and the customer care no which i am reaching is :[protected]
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Jan 11, 2018
Complaint marked as Resolved 
Dear Team, Still the amount is not refund - how come you can close the complaint
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2017
Yepme.com Customer Care's response
Dear Customer,

Thank you for writing to Yepme.

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm Regards,
Yepme
Oct 16, 2017
Updated by shakthy2k2002
Dear All,
What is the status?
Dec 28, 2017
Updated by shakthy2k2002
This problem is not resolved
Jan 11, 2018
Updated by shakthy2k2002
Dear All,

The refund is not yet came how can close the ticket- refund my amount
Complaint comments 

Comments

Dear All,

Still the refund amount has not came to my bank account - really it's not good update on the same my order id . 33848441
shakthy2k2002's [Complaint's author] reply, Dec 29, 2017
Dear All,

Still the refund amount has not came to my bank account - really it's not good update on the same my order id . 33848441

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