[Resolved]  Yepme.com — pathetic service

Address:

Bangalore, Karnataka

I placed an order on 30/8/2014.. Order number 10304434... And made payment online.. The payment was successful and money was debited from my account. but after an hour i got a mail that the order was not placed and money will be credited in my account. After 7 days when u called yepme they told to send the bank statement. I did that on 7/9/2014... And after that every time i call they say the complaint is in process it will be done in 7 days.. Its been 20 days now. I spoke to a supervisor named santosh yadav who said he will call me back but no contact from yepme at all.. No mails and no messages to tell the progress.. Does it take 30 days for a refund. I am not soo frustrated with the service. Pathetic service and no customer care. All lies are told. On the website its given 10 days for the money to be credited in the bank account. After that today again i spoke to their people and they said we cant raise any complaint. I requested to speak to the manager And they asked me to call on monday. I mean the worst service. His name is Gagan who spoke to me he claimed to ne a supervisor. I mean supervisors talk like this so what can we expect. No one there is ready to solve the issue. Please help.