Yepme.com — product doesn't receive allocation failed fd-x

Address:

New Delhi, Delhi, 110062

Dear sir/madam

I have ordered some products from your website i have applied a gift card of rs. 4000 but i just only get 3599 rest that i just accept this and i have 2 pay 499 as cod today is expected delivery date but courier company told me that there haven't any tracking no. Which u provided and in your site the status is allocationfailedfd-x what was that i want my my products today or my 4000 ₹ gift card. Now i have tried to call your customer care no. But its not answerable
So please
My order no. Is 33871282