Yepme.com — product not delivered/amount got debited via netbanking

Website:

yepme.com

Dear yepme team,
I used to purchase shoes from you online on regular basis.
Recently on 9th of this month, when i went to purchase for shoes with my id.
It showed a message that your id and password is invalid.
Again i have requested for password change.
It is also confirmed that the link has been sent to my mail id.
But i have not received any communication from you (Both sms and mail)
Then made purchase as a guest for two shoes via net banking.
Forgotten to note down the order no.
This time also, i have not received any message or mail.
I have forgotten to note down, because of the hope that i may get mail or sms from you.
I tried to call your customer care no, keep on ringing, no response.
Afterwards, i made two purchase on14th and 16th for two shoes.
For this also, i have not received any communication.
Till date, booking has not been made.
I think there is a problem in system or may be facing any other problem.
But i am not interested.
I want either my cash to be returned or goods to be dispatched.
For your reference, online transaction made via bank is enclosed.
Look forward to hear from you.
Thanks and regards
Sivakumar
[protected]