[Resolved] Yepme.com — received old and damaged product

Benji25

from Nattam, Tamil Nadu

Address:	600116
Website:	yepme.com

Requesting yepme to refund money. Because i received damaged product..

I ordered yepme premium formal shoes - brown 1 shoe size-11 on 2 oct 17.

Expected delivery date : october 09, 2017. My order id: 3390412. After making

Complaint. Today i received my product on 15/10/2017. More than 5 days from expected delivery date.

But its old and damaged product that i have received.

I tried to contact you but no response.

When i request refund i cant submit. Because its asking shoe size which i am not able to select shoe size.
So i am sending this mail. Please replay and guide me what to do next.

+3 photos

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Nov 17, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order . We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme