[Resolved] Yepme.com — refund issue

lakraanuradha

from Mumbai, Maharashtra

Address:	11
Website:	www.yepme.com

I placed my order on 15 june 2017 and made advance payment of inr 777.00 with my credit card. Order no is 33758123.

When i called customer service for my product shipment status after a week, they replied that it was cancelled and refund will be done.

It is more than 3 months since i placed my order and more than 1 month since i made this complaint but still waiting for my response. I keep on calling your customer service but they never get time to take my call. I am sending mails also but again no reply from your refund department. What should i do now?

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Nov 9, 2017

Complaint marked as Resolved

No refund till now.

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund inform of coupon code of order number[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

Oct 09, 2017

Updated by lakraanuradha Hi,

I am still waiting for the refund.

Oct 17, 2017

Updated by lakraanuradha Hi, I sent so many mails to your refund department on [protected]@yepme.com but did not get any response yet. Could you clarify reason behind keeping my money with you.

Jan 02, 2018

Updated by lakraanuradha Refund not done till now.