[Resolved]  Yepme.com — refund not get

Address:122002

This complain is regarding my order id "33707261". More than 2 months of cancellation of the item, i have not yet received my refund.
I called yepme customer support so many times and they kept on giving me new dates but yet no result.
This sort of activity is not at all expected from any renowned brand.
Please look into the matter and get me my refund back asap...

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: friday, august 11, 2017 10:23 am
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: tuesday, august 08, 2017 11:07 am
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: wednesday, august 02, 2017 4:33 pm
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: monday, july 31, 2017 12:19 pm
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: thursday, july 27, 2017 10:38 am
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: wednesday, july 19, 2017 4:35 pm
To: '[protected]@yepme.com'
Subject: fw: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: tuesday, july 18, 2017 9:27 am
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: saturday, july 15, 2017 1:48 pm
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: monday, july 03, 2017 3:58 pm
To: '[protected]@yepme.com'
Subject: fw: refund not get

Fyi —

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: monday, july 03, 2017 10:00 am
To: 'customer. [protected]@yepme.com'
Subject: refund not get

Hello,

Please note that i have placed an order with you order no.[protected], by paying online and received an sms for the same confirming the order and getting delivered within next 3-5 days but the product that i received was spoiled and small size. Then i proceed to reverse pickup and it was successfully reverse picked on 01/06/2017 and got a confirmation sms that refund will process in 48 hrs, but after this time when i did not get my refund then call to customer care they told me that refund will process after 14-21 days now 1 month has gone but i have not received my refund. Even after calling on customer care number, no one is picking up instead the hold on tune is going on for long periods of time. Please do the needful asap.

Regards
Om dwivedi
[protected]
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Sep 15, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2017
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme
Complaint comments 

Comments

I am facing same problem .. no refund .. no one is picking phone ... no reply of mails from [protected]@yepme.com

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