[Resolved]  Yepme.com — Refund not given

Address:

Ernakulam, Kerala

I placed an order for two shoes on May 3rd and paid an amount of Rs.464. When the order did not arrive till May 14th, I called customer care and they informed that order was returned, where as I did not get any notification or call regarding the same. They assured that the order will be reshipped and will reach me within 3-4 biz days. Upon not receiving the order, I gave call back on May 19th and the executive first told that the order is reshipped already. When I asked for a confirmation number, he told that my prepaid order is cancelled due to unavailability of product and he has processed a refund. I asked to speak with a Supervisor. I got a call back from supervisor and he was the worst executive i have ever spoken with. He told that the refund was already processed on May 10th, which was completely opp to the things they were telling so far. but even after waiting for another 5 biz days as requested by them i did not get any refund and till date, I havent got any refund. My yepme order number is 6707555. This seems to be a regular thing with yepme and I can see 100s of complaints regarding yepme, where the even the sequence of excuses given by the customer care is exactly the same. The company is a total fraud!!