[Resolved] Yepme.com — refund not processed

nazeerahamed88

from Chennai, Tamil Nadu

Website:

www.yepme.com

I have ordered shoe in yepme.com. I have waited for my product for 15 days, but the product was not shipped. So i have canceled that product through customer care on 11-july-2017. They informed that refund will credited in 14 to 22 working days.

Its been almost one and half months, still now i didn't received my refund amount. Whenever i am calling to the customer i need to wait for almost 2 hours to talk with them. After 2 hours they are attending the call and while talking itself they are disconnecting the call.

Then again i need to call and wait another 2 hours. Very pathetic service. They simply cheating the people. Yepme is like modern thieves. They are using yepme.com to steal the money from the people.

My order id: 33774445

Was this information helpful?

No (0)

Yes (0)

Sep 30, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme