[Resolved] Yepme.com — Refund Not Received | |||||
I had Ordered on[protected] and cancelled on[protected] the product for refund. Order Number 31526740, After Raising the complaint regarding my refund I got this below reply, with reference number 2732005 Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding refund of order number[protected] This is to inform you that we have receive your refund request & we will process your refund in next 14 to 21 days. And now even It took more than 26 days without any proper response I call their customer support so many times and on every call they apologized & say server is down, system is slow cant check your refunds details please call after some time every day they give me the same reason This is the worst response I have ever had from an online retailer. Give fake promises and assuring timely response. This is the most pathetic, useless, unethical service i have came across. Credit goes to YEPME. My refund is pending from last 1 months just because of carelessness of Yepme team. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number[protected].
We tried contacting you but unable to reach you as there were no response from your end.
We would like to inform you that we have processed your refund. It may take 5 to 7 working days days to reflect into your account.
For further assistance feel free & write us at [protected]@yepme.com
Assuring you of our best services always!
Warm Regards,
Team Yepme
We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number[protected].
We tried contacting you but unable to reach you as there were no response from your end.
We would like to inform you that we have processed your refund. It may take 5 to 7 working days days to reflect into your account.
For further assistance feel free & write us at [protected]@yepme.com
Assuring you of our best services always!
Warm Regards,
Team Yepme
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number[protected]. We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.
For further assistance feel free & write to us at [protected]@yepme.com
Assuring you of our best services always!
Warm Regards,
Team Yepme