[Resolved]  Yepme.com — refund not received

Address:

Alappuzha, Kerala, 688524

Sir,

I have ordered a shoe from yepme.com 0n 14-07017 and paid rs.419 for it through net banking.
I have cancelled the same order[protected] and the refund initiated on 17-07-17.
They have a refund policy which says 'it will take 14 to 20 days for refund process' (Too late compared to other shopping websites).

On 11-08-17 they sent a mail
'we regret to inform you that refund is getting much delayed due to unavoidable reasons. We alternatively suggest you to take refund in form of coupon."

Its been now 1 month after refund is initiated. No money refunded to me. While contacting them via toll free number, not connecting to executive..

Please do the needful.

Thank you