[Resolved]  Yepme.com — Refund of return item and missing item

Address:Bangalore, Karnataka, 560100
Website:Yepme.com

I placed an order on 6th September. My order got split 3 times with different sub order id.

Some item was missing and some item i have returned to yepme. Till date i have not received refund of all. I called 6 to 7 time. Each time it cost 100 minimum. While on call aslo it get discontinued. So far I spent 1000 rupess to call them. Which is stupid against to refund of 1350 rupess aprox. I have maill around 100 to them. They are replying sorry for inconvenience cause to you.will look forward and get back to you soon. I asked them to pay intrest on my money they denied also that. What to do next. On top of that 1000 rupess spent calling them which is stupidity of me.

For order number 32168875

Yepme printed bomber jacket green cost 610.07

Missing item

Yepme mandy shwetshirt blue cost 457.30

Yepme veronica sleevless jacket black and white cost 304.53

This are originally charged.

They always denied. Dont know what to do. Everyday i am mailing them.

Please do needful. Or give me if anyone can provide consumer contac detail so that i can talk to them. I order total 4118 rupess on 6th of september today is 26 November. They are holding mu money from that day.

I can take a step and penalty to them.

Please help me...
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May 11, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2016
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32168875.

We would like to inform you that we have already escalated your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team
Nov 26, 2016
Updated by jigisha 7777
Please check out my email to your system and call from [protected] number .

Same reply always get.
Nov 26, 2016
Updated by jigisha 7777
So many time call get disconnect. It is not toll free number and it charge all the time 100 rupess. While on line my call get connect after 40 to 45 minute and talk is extra 30 minute. If you calcuate 1.50 paisa it will 130 minute will cost around 145 rupess. Think and check on system. Also you are holding my money since 6 sep till date today. I dont know how long it will take.
Nov 30, 2016
Updated by jigisha 7777
When you going to reply yepme
Verified Support
Dec 06, 2016
Yepme.com Customer Care's response
Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com
Dec 07, 2016
Updated by jigisha 7777
I have not received any email as well as Sms or call. Please clarify with references number.
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