[Resolved] Yepme.com — Requesting refund for an order cancelled by you.

jagadeesh913

from Tenali, Andhra Pradesh

Address:	122002
Website:	yepme.com

I ordered 2 items on 21-5-17 under order no.33679168. I made payment at the time of making the order. The order was split into two shipments by you (order no.s 33682647,[protected]. While one was delivered, the other order 33682648 was cancelled by you after I made a complaint for faster delivery. On[protected] you people credited the yepme points used by me for the purpose of order. But no refund is initiated for the item cancelled. I am unable to connect to your customer care through phone. I want you people to check the order and initiate the refund asap. For any details you can contact me on mobile no. [protected].

Thank You.

Was this information helpful?

No (0)

Yes (0)

Jul 4, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding order number[protected]

We would like to inform you that as per policy it will take 14-21 days for processing your refund in your account.we have forwarded your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Jun 27, 2017

Updated by jagadeesh913 I got a reply mail from yepme long back saying refund will be initiated within 14-21 days. Still no refund received. Kindly refund the amount asap.