Yepme.com — Returned two products but got refund for only one product

Address:

Bangalore, Karnataka

This is regarding the order I placed a month ago, I was very unhappy with the products that I received and initiated return for both the products and I parceled both the products in same box (just like how I received it) and couriered it to your delhi office. but when I saw the return status it stated partial return and I got refund for only one product. I have been contacting your customer care since then to get this issue fixed. Each time I call the issue has not been fixed. One of your executive asks me to mail the courier bill which has details of content. First of all to courier a product we have to enclose it in a package and only the courier services gauges the item based on weight. I however have attached the courier bill. I am very unhappy with this service. I want my money back. And wit such service you could only expect to loose out on customers. Its high time that your team improvise on your displeasing service. No escalation, on toll free customer phone line, no pick up for products and hell lot of Hassle involved with shopping at your site. Terrible experience. I have lost so much of money on talking to your customer care and haven't received a resolution to this problem. Here are the order details :. Registered mail id : Order number : [protected] Message received : Refund of Rs 219 has been initiated via Payment Gateway against your Order [protected] on date[protected]:55:40.