[Resolved] Yepme.com — Worst quality product delivered

anbu034

Address:

Chennai, Tamil Nadu

I have ordered a tracksuit and shoes form YEPME website,
The specifications made through the website is false and they delivered a cheap quality product .
The website specified that the tracksuit will have a mesh lining, but the actual product delivered doesnt contain it..
rather the track suit material itself is very thin similar to that of a a plastic cover, which could be easily torn out, i didnt expect such a worse quality of the product to be delivered..highly disaapointed with the product and service by YEPME.com

anbu
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Aug 14, 2020

Complaint marked as Resolved

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Comments

Yepme.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer,

We apologize for the inconvenience caused to you.

According to our telephonic conversation, we have raised your request for refund with request id (591823) and we would request you to kindly send the product in proper condition along with the tag, original Yepme packaging and order bill at the warehouse address by speed post.

Once the product is delivered at our warehouse, our team will check the product quality and only after getting positive response from our team we will process the refund.

Assuring you the best services, always.

Best Regards,
Yepme Team