[Resolved] Yepme.com — wrong product dispatched and the customer care did not pick up the call

Debojyoti Mitra

from Chennai, Tamil Nadu

Address:	Gurgaon, Haryana, 122002
Website:	www.yepme.com

Dear yepme,

I was making an order back in 7th sep, 2017 and the product is yepme casual shoes - black (43582)|ypm[[ypmfoot9494]-size 7]. But somehow mistakenly the wrong product had been delivered in my address at 11/09/2017 at 1 pm. Which had been received by my mother. But now i want my actual order to be delivered on time or else please refund my money which i had already paid by debit card online transaction..

Also please see the attachment related to the wrong product which had been delivered to me are following..

Price tag of wrong product
Actual product that ordered
The wrong product which getting with retail invoice

Regards,
Debojyoti mitra
Contact: [protected]/[protected]

+4 photos

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Oct 29, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order . We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme