[Resolved]  Yepme.com — yepme policy: do not respond, customer will also forget

Address:New Delhi, Delhi, 110091

In continuation to my complaint on 27.04.2017, 10.05.2017, 25.06.2017, 13.07.2017 and 15.09.2017 on this forum, i had requested the replacement of shoes for size 10. After much persuasion, complaints, the shoes were # up from my place on 17.05.2017. But i am yet to receive the replacement. On top of it, the complaints lodged by me on this forum show the status as : resolved.
It seems that yepme feels that if they do not respond, the customer will also forget and they can continue to cheat the customers. But it is not like that and in the process they are also losing a lot of customers even though they supply a good quality product. I no more demand the shoes. Please refund me my money.
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Jan 21, 2018
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
Yepme.com Customer Care's response
Dear Customer,

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order details. We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com
Complaint comments 

Comments

You have been fooled and cheated and you are not the only one. Many people have been cheated. Just search for yepme complaints in this forum and you will know. Now you need to file complaint with indian government consumer helpline against yepme like many have done.
See this previous complaint https://www.consumercomplaints.in/yepme-com-paid-amount-not-refunded-c1805226
The complaint is not resolved for the past 8 months, still it is marked resolved.

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