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Yepme.com

Yepme — Failed transaction amount not yet refunded

Address:Chennai, Tamil Nadu

I ordered a shoe at YEPME on 16th December 2014 and made payment through SBI netbanking.Unfortunately the transaction got failed and the order got rejected.I called to YEPME customer care many times for refunding the amount.They didn't give proper response and each time they used to tell "Sir, Please Wait for 72 Hours.Your Amount will be credited to your bank Account".But Nothing they are done sofar.Its highly irritating.I also checked with Bank for this transaction.They replied the amount has sent to merchant site and asked me to check with the merchant(YEPME).Can anyone help me to sort out this problem.


...YEPE is highly irresponsible and non trustable .Please avoid purchasing with YEPME...
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Comments

Dear Balasubramanian,

We apologize for the inconvenience caused.

We would request you to kindly share your order/complaint number so that we can check and resolve this issue on priority.

Assuring you of best services always!

Best Regards,
Yepme Team
Reply
Hi,

My order Id is 4528147
Transaction Date 16/12/2013


I have called to YEPME customer care more than 20 times and have sent mail to customer.[protected]@yepme.com and [protected]@yepme.com.


Mail Conversation...

FYI...

Balasubramanian T< baalaa.[protected]@gmail.com>Mon, Dec 23, 2013 at 11:59 AMTo: customer.[protected]@yepme.com
Hi,

On request herewith i have attached the bank statement for which the amount got debited from my account and the order got rejected unfortunately.Could you make an arrangement to credit back the amount to my account.

I have called to customer care voice services several times regarding this issue.

My order Id is 4528147
Mobile Number [protected]
Reply

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