YEPME.COM FRAUD - BEWARE!
I wish I had seen the reviews about YEPME.com before I ordered with
them. I ordered two shirts and a pair of jeans and the quality of both
the products were really bad. I followed their return policy and sent
the product back through Speed Post and sent the scan copies of the post
office receipts for refund of the postal charges incurred for returning
the products. Product was received at YEPME on 24th Dec and passed the quality check on 28th Dec and I am still waiting for the refund.
I called their customer care (which is not toll free number) several
times and placed multiple complaints to get the refund. Not so
surprisingly, every time they say “we are forwarding your request to the
concerned team and someone will call and blah blah blah...”. When I
wrote emails to them, revert comes in no less than 3 days and asking for
order no and other details time and again. HORRIBLE CUSTOMER SERVICE.
They never reply to your phone calls and if you call, every time they
point some technical difficulties in processing the complaint and they
will keep you dragging the issue till you give up. If you post
complaints on their Facebook page, either they will delete your comment
or block you. So, my story doesn’t end here, I am still waiting
with least of my hopes for a refund for the past 40 days. I have
already lodged complaints in some of the consumer forums and seeking
suggestions from others on further actions against these CRAPS.
WORD OF CAUTION: YEPME.com is the worst ever website for an online
shopping. These guys are into looting the customers in a more
sophisticated fashion. Beware and stay away from this website!
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This is to inform you that we have forwarded your request to the concerned department and we are working on the same. We would request you to kindly allow us some time to resolve the issue.
For any further assistance, please contact us at [protected].
Assuring you the best services, always.
Best Regards,
Yepme Team