Yepme — Refund not received

Address:

Jodhpur, Rajasthan

I ordered 3 sandals and a t-shirt from Yepme on 26th october, 2013. Since there was some discount available on paying through debit card and also because I usually pay through debit card I paid the amount by debit card. My friend had also ordered the same things. She ordered 8 number sandals but what she got was 6 number sandals. Seeing this I cancelled my order on 27th october, 2013. I cancelled it online and also called the call centre people to expedite it. They told me that day that I will be refunded on 30th october, 2013. And today it's 5th of november. I have called these people n number of times asking for the same as I dint find their intentions right. They told me some technical issues saying the refund has already been issued to me there is some problem from bank side. I asked the bank and there is no problem and still they are giving me the same reason. Despite asking their 3-4 call customer care persons and each of them assuring me to wait 48 hours a week has passed and nothing has happened.I have got "no reply" to my mails also. They don't value their customers and I don't think they are going to return me my money. My first and the last experience with Yepme and also the worst with online shopping. I will never use Yepme again and I dont want other people to be cheated by this company.