[Resolved]  Yepme.com — my order got cancelled automatically

Address:Ranga Reddy, Andhra Pradesh, 500084
Website:Yepme.com

I have ordered 2 pairs of shoes and a watch on july 28th 2017. I paid 1118/- using my debit card and i immediately got the message with the order id i have not received any order and today when i checked the app the order was not present and k didn't receive any refund. I have shopped at yepme for quite a long time. I've never faced this issue. I am very disappointed with yepme. Fix this issue immediately. Re order the items or get me my refund back.
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Sep 13, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2017
Yepme.com Customer Care's response
Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order matching your email id. We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme
Complaint comments 

Comments

Sir may i requested yepme is always time cheating me i buy one watch on yepme amount is 498 payment is completed on net banking through then order is reject and may payment is also lose there is no refund me then i buy these product on 23-july-2017, 08:45 pm sir please respond me my request soon now i waitng always time.

Hi,

I have done two transactions on 06/06/2017 and 07/06/2017 respectively. Both transactions got failed . Till now i have not received my payment back. I tried to call so many times but no body is picking the call.

Translation amounts are 419 and 339

Please help

Thanks,
Tigin
I've made my order and paid in advance. It's been more than 25 days, my order has cancelled by Yepme! no refund so far!!!

If try contacting customer care, no response at all! been on hold, more than 30 mins!! worst support everrrrr!
Sir..my order was out of stock so not delivered but i didn't get my paid amount till now..its many months past..order id 33592194...so plz crdeit into my account

I am facing same problem .. no refund .. no one is picking phone ... no reply of mails from [protected]@yepme.com

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