[Resolved]  Yepme.com — order cancelled but money not refunded

Address:	160059
Website:	www.yepme.com

I am a regular buyer at yepme.com, for more then 3 years I have been buying and using cloths and shoes etc from yepme even returned some products as well, evrything was good even customer care was responsive and used to sort out issues too, but now customer care has become useless and it takes more then an hour to reach them and if by luck u get to talk to them they will put you on hold for an hour again as they don't have any information and you will cut the call by yourself after waiting.
Few months back I ordered a pair of shoes for my dad Order ID 33816524 it was placed on 3/8/2017, I had some points in my yepme account so I got an discount and paid about 250rs for the pair after making the online payment I was satisfied that I will receive the product in coming 10 days as it was not my first time with yepme, but when I checked my account on 10th I was surprised to know that the order is not even showing in my account, I called the customer care and after an hour of wait somehow I get to talk to one executive and I was told that my order has been cancelled and I will get a refund in coming 20 days I was surprised as I did not receive any email or sms regarding this but there was nothing I can do, since then today is 28/03/2018 and I have called them many times and about 6 times I was able to talk to their executive but they simply said let me check the details and no one came back even after an hour so I had to disconnect the calls, I googled online and there was many complaints from different people on different complaint sites recently, all of them were saying that yepme has cancelled their orders and is not refunding the money.
I think yepme is shutting down and will run away soon as customer care has stopped working, orders are being cancelled, money is not being refunded so people be aware and dont loose your hard earned money..