— order cancelled — refund not initiated — unresponsive customer care

1 Review
 Shankar.addugula on Jan 3, 2018
I have placed a order of two watches with the order id: 33783632 on july 5th 2017. But the order was cancelled by the merchant. Till dare[protected] i did not get the refund for the same. Also tried to call customer care several times. The customer care is unreponsive. I called several times, and being on call for 50 mins, still none of the executive could answer my call. I need the refund status of the above order id.

Complaint Status

[Jan 03, 2018] customer support has been notified about the posted complaint. Customer Care's response, Jan 04, 2018
Dear Customer,

This is with reference your concern regarding your order[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible

In case of any further assistance and feedback you can write to us at

Warm Regards
Team Yepme
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    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002 - order cancelled — refund not initiated — unresponsive customer care