[Resolved] Yepme.com — order no 34061395 yet not delivered status is showing pending review

M Deshmukh

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana
Website:	www.yepme.com

I have placed an order on 23 red march 2018. The order no.34061395 as per yepme the delivery date was 29th march 2018 but till date yepme has not delivered the ordered material and till date the order status is showing pending review.

I have tried many times to contact to customer care thru ivr system the not able to speak their fashion executive and was in waiting for 30-30 minute and the there is no response.

I have also sent an email to customer care but it bounce back stating yepme in box is full so can not deliver.

Here i want a solution on this if yepme is not able to deliver the order then refund the amount paid by me at earliest.

I hope i will get the response on this at earliest else judicial action needs to be taken considering an e-commerce fraud and cheating to customer.

Please do the needful at earliest.

Adv. M. D.

Was this information helpful?

No (0)

Yes (0)

Jun 7, 2018

Complaint marked as Resolved

Till date they have not resolved the complaint and putting a false status of complaint resolved. They are utilising a money of customer for their benefits rather than refunding to customer. They could not even able to produce the documentary proof of the refund. Till date refund is not done by them.

Yepme.com customer support has been notified about the posted complaint.

Apr 07, 2018

Updated by M Deshmukh Till date there in no respond and action taken by Yepme on my complaint.

How many days they need to give update on this.if Yepme can not deliver the product. They should refund the money at earliest to my account.

A wait for the status or refund at earliest.

Verified Support

Apr 12, 2018

Yepme.com Customer Care's response Dear Customer,

This is with reference your concern regarding your order[protected].

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm Regards
Team Yepme

May 09, 2018

Updated by M Deshmukh Dear Team Yepme,

Thanks for the response to my Complaint after so many days. For your information till date I have not received the refund / amount back to my account.

Further how may days you will take to refund the money back to me.

Please update on the refund status with the refund processed details transaction No. to me.

Refund required on immediate basis.

regards,

MD

Jun 07, 2018

Updated by M Deshmukh Dear Yepme

Refer to your statement that the complaint has been resolved on 13 may 2018.

It is totally false and you are fooling customer by giving wrong massages.

Till date the amount of refund is not reflecting in my account it means you have not done any thing on refund and resolution of complaint.

You are cheating customers and doing a money fraud thru utilising customers money for your need and not refunding them since long time.

Now I need the details of transaction of refund done to my account and the intrest on the amount you still not refunded to me for these development months.

Look forward for your prompt action on this. Revert with the documentary proof of refund at earliest.

Regards,