[Resolved]  Yepme.com — order rejected and refund not provided

Address:Kamrup Metropolitan, Assam, 781018
Website:www.yepme.com

I placed an order with yepme dtd.2nd september, 2017 amounting to rs. 339 inr and on tracking after two days it was ready to shipped through gati courier services but on not getting any information or delivery of the product i tracked it yesterday (12.09.17) and was shocked to find that the order has been rejected. However no refund has been initiated for the same. I had been calling the customer care number but nobody receives the call at the other end after it is transferred. Kindly look into the matter and provide me a refund. The order number and details are attached herewith.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2017
Yepme.com Customer Care's response
Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order . We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme
Sep 16, 2017
Updated by Joyjit Sanyal
My order number is 33856658
Complaint comments 

Comments

My order number is 33856658

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yepme.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    2312
    Pending
    90
    Resolved
    1197
    Yepme.com Phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    View all Yepme.com contact information