[Resolved] Yepme.com — refund not received

[Resolved] Yepme.com — refund not received

S Subrata4ever from Durgapur, West Bengal

I ordered a yepme branded men's watch - blue (Order no[protected] on 16th aug, 2017 and paid online. It was showing delivery will be done within 25 aug, 2017 but till 21 aug no dispatch process had been initiated so i launched a complaint in yepme to make the process fast with complain no - 3036960. The next day i have seen no order is shown on ‘my orders’ section and ‘order cancelled’ status while checking ‘order status’. They cancelled my order without any reason and have not refund my money till date. I have called their customer care and sent them mail many times but no response from their end. +1 photos Was this information helpful? No (0) Yes (0)
Oct 23, 2017 Complaint marked as Resolved Till 23.10.2017 i haven't get my money back but 'Consumer Complaints' marked this complaint as resolved without knowing me. Is there any kind of deal in between you (Consumer Complaints) and Yepme??? Yepme.com customer support has been notified about the posted complaint. Verified Support Sep 06, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund of order number[protected]. We have forwarded your request to the concerned team and we shall get back to you as early as possible. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Warm Regards, Yepme Sep 17, 2017 Updated by Subrata4ever Already one month over. When will i get my refund? Should i go for Consumer Forum? Oct 10, 2017 Updated by Subrata4ever My complaint is not resolved yet but why this showing Resolved. Oct 30, 2017 Updated by Subrata4ever When will i get my money??????????????????????????????
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