[Resolved]  Yepme.com — Refund of order

Address:New Delhi, Delhi
Website:Www.yepme.com

Please contact me you have not called or answerd. On my compliant please refunf my money i place order on 6thsep today is 30 nove 2016. you are holding my money

placed an order on 6th September. My order got split 3 times with different sub order id.

Some item was missing and some item i have returned to yepme. Till date i have not received refund of all. I called 6 to 7 time. Each time it cost 100 minimum. While on call aslo it get discontinued. So far I spent 1000 rupess to call them. Which is stupid against to refund of 1350 rupess aprox. I have maill around 100 to them. They are replying sorry for inconvenience cause to you.will look forward and get back to you soon. I asked them to pay intrest on my money they denied also that. What to do next. On top of that 1000 rupess spent calling them which is stupidity of me.

For order number 32168875

Yepme printed bomber jacket green cost 610.07

Missing item

Yepme mandy shwetshirt blue cost 457.30

Yepme veronica sleevless jacket black and white cost 304.53

This are originally charged.

They always denied. Dont know what to do. Everyday i am mailing them.

Please do needful. Or give me if anyone can provide consumer contac detail so that i can talk to them. I order total 4118 rupess on 6th of september today is 26 November. They are holding mu money from that day.

I can take a step and penalty to them.

Please help me...
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Jan 7, 2017
Complaint marked as Resolved 
Please refund money
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2016
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme
Verified Support
Dec 06, 2016
Yepme.com Customer Care's response
Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com
Dec 12, 2016
Updated by jigisha 7777
Hi,

refund is not reflected yet by Email or by SMS to my account.

Kindly refund it. There is no confirmation from your end. Please realised payment reference number to me.
Dec 13, 2016
Updated by jigisha 7777
Hi any updates on confirmation of refund amount.
Dec 13, 2016
Updated by jigisha 7777
Hope amount would 1318?
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