| Address: No 41b, Atharva Homes, Lakshmi Nagar main road, | | Website: www.yonex.com |
I am writing to express my disappointment with the Yonex badminton racket I purchased that is YONEX Carbon Graphite Badminton Racquet Astrox Lite 45I from a local sports shop named Madipakkam Sports, Chennai on 24th NOV 2O24. I changed the original gutting to BG-65 told the shop experts kept 27 lbs as the range matches the racquet. I took the racket out to play like asusual on 29th Nov 2024 morning and as soon as the shuttle touched the racket the entire frame of the racket collapsed in on itself. I accumulated my hard earned money to buy this racquet and was very excited to play with it but it broke so early and I feel disappointed and cheated. Despite being a new purchase, the racket broke within just four days of light use. I had taken great care to use it responsibly and as intended, and I am surprised by its lack of durability. I believe this may be a manufacturing defect, as Yonex is known for its high-quality products. I kindly request a resolution to this issue, whether it be a replacement, refund, under warranty.I have attached images of racket and bill of racket. I look forward to your reply and resolution of my issue.
Was this information helpful? | 
Post your Comment