Yours Trip Shop — Need my refund of Rs 90,000 now

Address:Kapurthala, Punjab, 144401
Website:yourstripshop.com

Took a holiday package from yours trip shop on December 2016 paid full amount received confirmation voucher . after paying for the entire package of airfare, travel, hotel.. holiday package i had to pay for everything again, air fare, stay, travel, i was told i would get my refund of money i spend again Rs, 90000 on email, Its now 23 days since the initial date of Jan 17th 2017 when i supposed to get my refund of Rs 90, 000 they have not honoured their word given to me
i have no choice but to seek assistance to get back my hard earned money
Complaint has been filed with the National Consumer Helpline - o[censored]nion Ministry of Consumer Affairs, complaint number is 152187

Company Name : Yours Trip Shop
Address : 8901 Marmora Road, Glasgow, D04 89GR.NDIA
OFFICE 22, MAIN BAZAAR PHAGWARA Kapurthala PUNJAB 144401
Phone : Surinder Singh - +[protected]
Rohit (Rajveer Malhotra) - +[protected], +[protected]
Yours Trip Shop - +[protected]
Phone: +91 [protected] (INDIA)
Phone: +91 [protected] (INDIA)
Phone: +91 [protected] (INDIA)
Phone: +91 [protected] (INDIA)
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Feb 13, 2017
Updated by sheldonsalace
On Thu, Feb 9, 2017 at 3:01 PM i have provided a written letter stating that i would receive my Rs 90, 000 refund on or before March 9th 2017, my financial situation is very bad as i have time and time again informed them and i need my refund of 90, 000 as soon as possible
Feb 24, 2017
Updated by sheldonsalace
Mr Surinder Singh
Proprietor (Yours Trip Shop),

Its Feb 24th 2017 today, you have informed me that i would be receiving my Rs 90, 000 refund on or before March 9th 2017, 13 days are left, i am having a major financial crisis right now and i humbly request you to pay Rs 90, 000 refund as soon as possible, i have informed you before as well my financial situation is very bad please honour your word and commitment

Sheldon Salace
[protected], [protected]

Mar 01, 2017
Updated by sheldonsalace
Mr Surinder Singh Proprietor (Yours Trip Shop), Its March 1st 2017 today, you have informed me that i would be receiving my Rs 90, 000 refund on or before March 9th 2017, 8 days are left, i am having a major financial crisis right now and i humbly request you to pay Rs 90, 000 refund as soon as possible, i have informed you before as well my financial situation is very bad please honour your word and commitment, let this end

Sheldon Salace
[protected], [protected]

Mar 09, 2017
Updated by sheldonsalace
Since we did not receive our refund of Rs 90, 000 today as promised, Mr Surinder Singh Proprietor (Yours Trip Shop) also did not keep his commitment of 5 pm made today morning in a recorded conversation (we have the call recordings of all the calls made to and received from Your Trip Shop)
We will now seek the assistance of our nations esteemed law and order, the police and the judicial system for our hard earned money back, justice for the tears of my family and all the anguish, pain and distress

My husband Sheldon had a lot of faith in Mr Rohit and kept saying that they will refund our Rs 90, 000 today without fail but since that did not happen we will get our money back and justice now with the assistance of our nations esteemed law and order, the police and the judicial system

Mar 10, 2017
Updated by sheldonsalace
case and FIR has been filed against Yours Trip Shop

Mar 11, 2017
Updated by sheldonsalace
they maybe based out of Delhi / Punjab

BabbarAkali Market, G.T Phagwara (Pb) 144401, India,[protected], [protected]
Service Tax No : ETSPS1465NSD001 (Yours Trip Shop)

https://www.justdial.com/Phagwara/Yours-Trip-Shop-Near-Punjab-National-Bank/9999P[protected]-[protected]F2U3_BZDET?xid=UGhhZ3dhcmEgWW91cnMgVHJpcCBTaG9wIGluIFBoYWd3YXJhIEhv

https://www.facebook.com/YOURS-TRIP-SHOP-[protected]/

https://www.tripadvisor.in/ShowTopic-g293860-i511-k[protected]Travel_Agent_SCAM_Yours_Trip_Shop-India.html#81745752

Mar 14, 2017
Updated by sheldonsalace
Account Details: YOURS TRIP SHOP, CURRENT ACCOUNT, BANK : AXIS BANK, BRANCH : PHAGWARA
Account No: [protected], IFSC Code : UTIB0000071

Account Details: YOURS TRIP SHOP, CURRENT ACCOUNT
BANK : ICICI, BRANCH : PHAGWARA, Account No.:[protected], IFSC Code : ICIC0006321

Address : 22 PHAGWARA MAIN BAZAAR IInd FLOOR, NEAR DELHI JALANDHER HIGHWAY PUNJAB

Service Tax No : ETSPS1465NSD001 (Yours Trip Shop) they could be based out of Delhi

Mar 15, 2017
Updated by sheldonsalace
Case and FIR has been filed against Yours Trip Shop

Complaint has been filed with the National Consumer Helpline - o[censored]nion Ministry of Consumer Affairs, complaint number is 152187

Centralized Public Grievance Redress and Monitoring System (CPGRAMS) : DARPG/E/2017/05666

PMO : PMOPG/E/2017/0142295
Mar 18, 2017
Updated by sheldonsalace
The Fraudsters from Yours Trip Shop
Address : 22 PHAGWARA MAIN BAZAAR IInd FLOOR, NEAR DELHI JALANDHER HIGHWAY PUNJAB
Account Details: YOURS TRIP SHOP

CURRENT ACCOUNT

BANK : AXIS BANK

BRANCH : PHAGWARA

Account No: [protected]

IFSC Code : UTIB0000071

Account Details: YOURS TRIP SHOP

CURRENT ACCOUNT

BANK : ICICI

BRANCH : PHAGWARA

Account No.:[protected]

IFSC Code : ICIC0006321

Holidays are planned and families with small kids eagerly look forward to traveling and togetherness. Fraudulent people like Surinder and Rohit (dont know if thats their real names) do not care about people's hard earned money, emotions and have mercilessly cheating and duping people of their hard earned money for a long time and are still continuing to do so as per all the reviews on Just Dial, Facebook and Trip Advisor

Surinder Singh - +91 [protected]

Rohit (Rajveer Malhotra) - +91 [protected], +91 [protected], [protected]

Yours Trip Shop - +91 [protected], +91 [protected], +91 [protected]



Email : [protected]@gmail.com, [protected]@yourstripshop.com, [protected]@yourstripshop.com, [protected]@yourstripshop.com, [protected]@yourstripshop.com



Website : www.yourstripshop.com



Account Details: Yours Trip Shop, Current Account, BANK: Axis Bank, Branch: Phagwara

Account No: [protected], Ifsc Code: UTIB0000071



Account Details: Yours Trip Shop, Current Account, BANK: Icici Bank, Branch: Phagwara, Account No.:[protected], IfscCode : ICIC0006321



Service Tax No : ETSPS1465NSD001 (Yours Trip Shop)

Mar 23, 2017
Updated by sheldonsalace
PMO Grievance Redress - PMOPG/E/2017/0154512, PMOPG/E/2017/0151408, PMOPG/E/2017/0142295
Centralized Public Grievance Redress and Monitoring System (CPGRAMS): DARPG/E/2017/06573, DARPG/E/2017/06452, DARPG/E/2017/05666
National Consumer Helpline - o[censored]nion Ministry of Consumer Affairs - Complaint numbers: 152187, 202702

Apr 13, 2017
Updated by sheldonsalace
Travel agency committed fraud by taking our Rs.85, 400.00 for Thailand family trip but cancelling our trip on the day of vacation on the pretext of refunding all expenses incurred by us in Thailand including the airfare tickets, accommodation, travel and the international calls made from there to them The total amount of Rs 90, 000.
Description of the accused:
Website: www.yourstripshop.com
Facebook: https://www.facebook.com/YOURS-TRIP-SHOP-[protected]/
Shop address: Babbar Akali Market, NK, Old Radha smomj, Satsang Ghar, GT road Phagwara, Punjab-144401| (shop is locked since March 8th 2017 as per the update provided by other fellow victims in the whatsapp group created to get our refund and justice)

Surinder Singh - +91 [protected], Pan Card: ETSPS1465N, Aadhar Card:[protected]
Communication Address: VPO pharala shahid, Bhagat Singh Nagar, Nawashahr, Punjab-144514.
Permanent Address: B 38A Shivangi Kunj, Madipur, Paschim Vihar, West Delhi -110063

Rajveer Singh (Rohit) - 91 [protected], +91 [protected], [protected], + [protected], [protected], [protected], [protected]
Aadhar Enrolment No : 2033/23245/01476
Address : House No 91 B, Street No 2 B, Guru Nanak Pura, Phagwara, Kapurthala, Punjab 144401
DOB 01/07/1978

Angad Singh - [protected], [protected]
Passport: G6718585, ICICI Account No:[protected]
Communication Address: New mansa, devi nagar, satnam pura Phagwara
Permanent Address: A-17D, DDA shivangi kunj, Paschim Puri, New Delhi
Yours Trip Shop - +91 [protected], +91 [protected], +91 [protected]

Mrs Divya Kesar - ICICI account no[protected] with the same address as mentioned above
Yours Trip Shop Axis Bank Account Details: Current Account, BANK: Axis Bank, Branch: Phagwara
Account No: [protected], Ifsc Code: UTIB0000071

Yours Trip Shop ICICI Bank Account Details: Yours Trip Shop, Current Account, BANK: Icici Bank, Branch: Phagwara, Account No.:[protected], IfscCode: ICIC0006321

Complaint
I took a holiday package from yours trip shop on December 2016. For Thailand Family Package from Jan 12th – Jan 16th 2017 to celebrate my anniversary, I had finalized the family tour package to Thailand with this travel agency which I found on google as their prices were the lowest hence I decided to book my Thailand Trip through them.
I paid them through my accounts in ICICI Bank and HDFC Bank via NEFT, but after taking the holiday package the travel agency did not provide us tickets or accommodation for which we had paid and stated that they would refund all expenses incurred by us in Thailand including the airfare tickets, accommodation, travel and the international calls made from there to them The total amount of Rs 90, 000 (as per written and email communications).
The said agency sends customers blocked air tickets as proof and once they receive the full payment they say the trip is cancelled and all your expenses will be refunded but they never refund any money. I was promised that my money will be returned first by 17th Jan 2017 then 25th Jan 2017, then 27th Jan 2017 then 30th Jan 2017 then on Feb 9th 2017 I was send a letter on their company letter pad stating that I would receive my refund of Rs 90, 000 by 9th March 2017 and if not then I can go to the police and file an FIR against them as they have cheated me of my hard earned money.
I had to book my tickets, accommodation, travel on my own and fend for myself and my family (my 8 year old daughter and my wife in Thailand). I kept emailing and speaking with them from Thailand and they kept telling me not to worry and my money would be refunded on Jan 17th 2017 the day after we return from Thailand
My wedding anniversary is Jan 12th and I felt that our first international trip abroad to celebrate our special day would be very nice
I request your intervention and urge you to please assist me in getting back my hard earned money Rs 90, 000 you are my only hope
Sincerely,

Sheldon Salace

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