Zapvi.in — mobile covers

Address:	Surat, Gujarat
Website:	Zapvi.in

I have ordered 14 mobile covers and 1 screen guard for rs 1, 119 from their site zapvi.in on 21 october, usually it takes two days to dispatch and 10 days to receive the product but now its been 21 days no message or nothing from their side i have called them mailed them no response from their side, and for clarification i have even contacted fedex to know whether the problem is from their side but they said it's from the seller side that they haven't dispatched the product. I don't know what to do now i am responsible for this order and my friends are saying me that i have lost their money...