Zebpay — Account issues

Re: Your ticket number: 860141 FIAT Withdrawal

I am tired of explaining my stuff again and again.
Not sure who's reading the chain of emails which have been going through me.
I feel it highly stupidity for zebpay as u guys give me same response again and again. This is the last time I am gonna explain things and if it's not getting solved. I am taking this to consumer court.
Please read below carefully and understand it.

Feb 2nd - Tried to deposit 9000 from my phone pay and money got debited from my account and nothing reflected in zebpay wallet. Emailed zebpay asking about the same and recieved reply back stating I need to contact my bank and have it reversed as u guys didn't get the amount. U can check the attachment of email I recieved from your support asking me to contact the bank.

Feb 3rd - Contacted my bank and raised a chargeback as 9000 was still not credited to my zebpay wallet.

Feb 4th - Suddenly 9000 is credited in my zebpay wallet.

Feb 5th - I had withdrawn the 9000 into my bank account from zebpay wallet.

Last week i had recieved BTC and sold it and tried to withdraw my amount and only then I come to know that my account is blocked for a chargeback .

Now when I contacted my bank they clearly said they have resolved the issue from their side and they cannot help futher or withdraw the chargeback request.

Feb 21st - I recieve 9000 credited in my bank account reference saying chargeback cleared.
I called the bank and told them that the chargeback raised had to be withdrawn.
Bank had clearly mentioned that since amount has already been credited back to me. They will be unable to do so as the issue is solved from their end.

Now clearly understand the issue. As I have received the money back. I can either upload it again or u can deduct that 9000 from my balance in the wallet and restore my account.

All this problem started by you guys asking me to contact the bank when the issue happened initially. It was not done intentionally.

Now these are the issues.
1. My bank cannot withdraw the chargeback request as I have recieved the 9000 back.

2. You guys need to come up with a solution for this.
Either deduct the amount from my wallet or i can upload it back again

My humble request is please don't reply back the same answer again and again.

Please let us get down to a solution.