Zebpay — Amount Transferred failed

Address:

21 A, New Arya Nagar, Ghaziabad, Uttar Pradesh

Hi
Yesterday 17/05/2021 I was want to add money 10000/- rs in my Zepay account and today 18/05/2021 5000/- rs want to add money in zepay account but both transactions failed and amount debit from my account and not show in my zepay account and not credit in my account.