Zebpay — Can't withdraw cash

I have withdrawed 6700 from my zebpay account on 02/08/20 and still it's pending. I lost my money from zebpay wallet and yet my bank account havnt get credited. Why it takes so long. Zebpays says within 5 working days it will be credited, it was be more than 1 week. Take an immediate action. Users are loosing their trust on you
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    202, Sarthik Square, S G Highway, Ahmedabad, Gujarat, India - 380054
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