Zebpay — my withdrawals are pending and not answering me

Address:

Rajkot, Gujarat, 360311

I requested for withdrawal from zebpay for an medical emergency every time when I send withdrawal request it will processed with in 30 min but thus time my request is not processed from last 3 days and also not answering when I am calling them I also rises a ticket my ticket number is 1086481 and my mobile number is [protected] I call them many times and tell them please process my withdrawal with in 1 day otherwise credit money back to my zebpay wallet I will sell bitcoin some one and get the money but they are not replying me please help me to get my money back