[Resolved]  Zebpay — not able to withdraw

Address:110091

Hi, Zebpay Team

I just want to tell you how deceived I am feeling with your company! Its been a week neither am I able to withdraw my money nor am I able to send it. I had raised the ticket (number 830225) long back but your support team isn't able to do anything either then what is the purpose of your support team? I made 17 calls still result is nothing.

Moreover I have called your call center many times. Not only this I have tried to do the transactions with different mobiles and by uninstalling and reinstalling your application several times in a day.

I have checked all my bank details and there is no problem on my end. So I suggest you should shut down your fraud company which has blocked my money for more than a week now where the rates change every minute and one can make good profits, I am just sitting idol waiting for your company to give me a solution for my problem. 😡😡

Please return my money asap.
My mob is [protected] and my email id is [protected]@gmail.com
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Feb 24, 2018
Complaint marked as Resolved 
Zebpay customer support has been notified about the posted complaint.
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Comments

HI, Team

i am listing this ### since day one, I don't understand why it's still not done, do you have technical team in your company or not its more then a week. This is the worst crpto wallet. Give my money back otherwise you have to pay for this.
HI

I don't think you are capable of resolving this issue. Despite my repeated conversations with you and your repeated assurances, my money is still stuck in your company which has caused me immense loss. Hence consider this my last mail before I take a legal recourse against your company and go to the consumer court. PFA the form I have filled against you and which I will forward on Monday.

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