Zebpay — Promptly deactivated my account without allowing me to examine my transaction history or balances.

My recent encounter with Zebpay's customer service left me deeply disappointed and concerned. When seeking assistance to regain access to my account, their response was not only unhelpful but also highly suspicious.

While I understand their policy regarding non-resident Indians (NRIs), I merely wanted to access my account for review and verification purposes. Instead, they promptly deactivated my account without allowing me to examine my transaction history or balances. This lack of transparency is deeply troubling.

I believe customers should have the right to access and verify their accounts before any action is taken. Zebpay's conduct raises serious questions about their commitment to professionalism and customer satisfaction.

In light of my experience, I urge potential users to exercise caution when considering Zebpay's services. Deceptive practices should not be tolerated, and I hope this review helps others make informed decisions.
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I'm quite confused by their actions. They kept asking me the same thing, which was frustrating. I believe it's not right to close a customer's account without giving them access. What puzzles me is why they wouldn't let me check the information myself. They just sent me an Excel sheet with numbers and expected me to agree without any questions. This makes me wonder if Zebpay is being honest. I feel I need to bring up this issue because it doesn't seem fair.

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