Dear Sir/Madam,
I am writing to seek urgent assistance regarding my Zebpay account. I have been holding a Bitcoin balance of 0.75 BTC in this account for the past several years without conducting any trading activity. My account has primarily been used for securely holding this balance.
However, upon checking my account today, I was shocked to find that the balance is showing as zero. I trust Zebpay as a reputed exchange and have always relied on its security and reliability. This unexpected issue has caused me significant concern.
I have attempted to access my transaction history and account statements through the platform, but I was unable to retrieve them. I kindly request your support in addressing the following:
Provide detailed transaction statements for my account, including any withdrawals or outgoing transactions.
Investigate any unauthorized access or suspicious activity in my account.
Help me understand the steps I can take to secure my account and recover my missing balance.
This matter is o[censored]tmost importance to me, and I would appreciate your prompt assistance in resolving it. Please let me know if you require any further details or documents to proceed with the investigation.
I trust Zebpay to address this issue with the seriousness it deserves, and I look forward to your swift response.
Thank you for your time and support.
Regards, Was this information helpful? | 
Post your Comment