[Resolved] Zebpay — transaction issue | |||||
Hello support This is to inform you that i have made a imps transfer of 10000 in zebpay (Bandhan bank account) - [protected] on 23rd of feb but zebpay has not credited that amount in my wallet account. Since last three days i am chasing support people and gave them proof of bank statement, reference number, imps number, etc. Even i confirmed with my bank and they are saying that amount has been credited to zebpay account and they got that confirmation response from zebpay bank account. As per zebpay guidelines i have placed a new fresh order 3-4 times and submitted the screenshot of payment as well but still they are failing my request. I would like zebpay people to look into this matter as soon as possible and refund my money or credit it to my zebpay account. You can check attached screenshot of reference number or imps reference number. Check this matter on urgent basis and resolve it I am waiting for you answer Was this information helpful? | |||||
Feb 26, 2018 Complaint marked as Resolved Thank you for providing your support in such a short time. The issue has been resolved now and the amount has been credited now. I hope I will not get this inconvenience from support side again.
Thanks
Support- 7227001066 Zebpay customer support has been notified about the posted complaint. | |||||
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