Zebpay — Withdrawal amount has not credited to my bank account

Zebpay service has been very pathetic now compare to 3 years ago. My withdrawal amount has not been credited to my bank account. I have raised a ticked but no one bothers to update it.
My order is showing pending and there is no reference number given.
Now I want to switch over to better alternative to zebpay.

I will never ever recommend zebpay to anyone.