Zebpay — withdrawal amount not credit into my account

I invested 101k in zebpay bitcoin by seeing my friends are doing. But very next day i have withdrawn 50k since i was not able to sleep by thinking about my hard earned money risk involved. As per their policy they should deposit the amount within 1 working day but it is more than 7 days and the amount is not credited into my account. Everytime they are saying "account dpt is looking into this issue." but no action. I am now feeling like i did a mistake by trusting them.

My withdrawal request order #w528415.
Was this information helpful?
No (0)
Yes (0)
Dec 07, 2017
Updated by Swarup Batabyal
Zeb It Services Pvt Ltd
Complaint comments 

Comments

I transfered money from my bank account to zeb wallet account no : [protected] through IMPS. Its been 24 hrs.. Still not got any money in my wallet.. No reply from customer care mail service.. I think they are doing fraud. And have cheated me.. What should i do now?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zebpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    455
    Pending
    0
    Resolved
    78
    Zebpay Phone
    +91 89 8004 0618
    Zebpay Address
    202, Sarthik Square, S G Highway, Ahmedabad, Gujarat, India - 380054
    View all Zebpay contact information