[Resolved]  Zebpay — Withdrawn amount is not credited in bank

I submitted a withdrawal request of rs 9, 975 on 18feb. Its been 20 days now, there's no response from zebpay. I received only one email from them to send related details and document and after that it is more than 8 days and no response from their half .I might have sent more than 5 - 6 complaint email. But they don't care about their customers. There's no response from their side. . I don't know if I'll get my money back or not .
Order id
Ticket no. W92409876