[Resolved] Zebpay — zebpay not able to deliver my pin since 15 days to access my financial application

wasimahmad02

from Bengaluru, Karnataka

Address:	110025
Website:	www.zebpay.com

I am not able to login my account from last 15 days i have raised 13 tickets to them even 40+ phone call but till now my account login issue is not resolved by them. I am not able to trade no withdraw no deposit nothing and they are not helping me in this issue.
During the conversation with customer they always try to make fake commitment since 15 days for my account also my account is blocked and they are just saying it us the technical issue we will resolve it. I am ready to verify my account again but they dont help me in this issue. Even now then dont even response to my mails and phone calls.
My ticket number are 1216083, 1216083, 1216082 and few more but they are not responding.

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Aug 3, 2018

Complaint marked as Resolved

Now The issue has been resolved by Zeb Pay

Zebpay customer support has been notified about the posted complaint.

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Comments

babislg

from Ingraj Bazar, West Bengal

Since yesterday i am trying to access the app providing the correct PIN every time but the app stays where it was that is in the pin entry screen, even it is not saying that wrong pin entered or whatever it is. I have tried updating the app but the problem is as it was. please look into the matter and resolve it as early as possible.