Zedkurti — Refund money or deliver the product

I have ordered a dress on 22nd july... As cod was not available i used my debit card for the payment. Till the date i had not received the parcel or any delivery details... The website is also not there were we can ask about our delivery... This is very disguisting as common people also does online shopping nd is this the way they will perform, then people will have a trust issue to buy online product