Zen Mobile — as much time taken for ready my mobile

Address:

676541

I bought a zen mobile from edavanna mobile shop. The model of that mobile m72 style. It is a golden colour mobile. The problem with that mobile was it's speaker is not working well. I gave it in that mobile shop and after clearing it, it was returned to me. But the problem was not solved and i again gave it for warranty. Now it is more than one month. But my mobile was not get to me. I called the distributor for many times but he told it is not arrived from head office. I haven't any other mobile phone for use. So, please tell a solution, what i need to do??.